Terms Conditions

Use of Our Services

Our website and services are intended for users who are at least 18 years old. By using our services, you represent and warrant that you are at least 18 years of age.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Products and Services

All products and services displayed on our website are subject to availability. We reserve the right to discontinue any product or service at any time.

Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue our services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of our services.

Accuracy of Information

We make every effort to provide accurate information on our website. However, we do not warrant that product descriptions or other content on the site is accurate, complete, reliable, current, or error-free.

The material on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Ordering and Payment

By placing an order with us, you are making an offer to purchase our products or services. All orders are subject to acceptance by us, and we reserve the right to refuse any order at our sole discretion.

Payment terms will be provided to you during the ordering process. All payments must be made in full before we proceed with your order, unless a credit account has been established.

For custom products, a deposit may be required before work commences, with the balance due upon completion or as specified in your quotation.

Delivery and Installation

Delivery times provided are estimates only and are not guaranteed. We will make reasonable efforts to meet delivery deadlines, but we shall not be liable for any delays in delivery.

If installation services are included, you are responsible for ensuring that the installation site is accessible, safe, and ready for installation. Additional charges may apply if installation is delayed due to site conditions.

Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website without our express written permission.

If you provide us with designs, artwork, or other content for production, you represent and warrant that you have the right to use such content and that it does not infringe on any third-party intellectual property rights.

Limited Warranty and Liability

We warrant that our products will be free from material defects in workmanship under normal use for a period specified in your order confirmation or invoice.

Our liability is limited to repair or replacement of defective products, or refund of the purchase price, at our option. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from any use of our products or services.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you.

Cancellation and Returns

Orders for custom products may not be cancelled once production has commenced. For standard products, cancellation may be subject to a cancellation fee.

Returns are accepted only for defective products or if the product does not meet the specifications in your order. Returns must be requested within 7 days of receipt and approved by us before any product is returned.

Custom-made products cannot be returned unless they are defective or do not meet the agreed specifications.

Indemnification

You agree to indemnify, defend, and hold harmless Mega Signs & Media Ltd, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

It is your responsibility to review these Terms periodically for changes. If you do not agree to the new terms, you are no longer authorized to use our services.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• By email: info@megasignmws.com
• By phone: +265 1 879 335
• By mail: Along Kenyata drive Road, next to Kwik Fit, near Kwacha Round About, Blantyre